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Consulting
Training
Support and Maintenance
We are dedicated to supporting our customers in all aspects of application development, from technical support to comprehensive training and consulting services. As a company, we strongly believe that we are successful only when our customers successfully develop and deploy their applications.
We offer a variety of training and consulting services to quickly become proficient with GLG products, jump start your application development and ensure success in implementing your systems in a cost-effective way.
The following services are offered:
Over the years, Generic Logic has acquired more than a decade of experience assisting developers from telecommunication, process control, transportation, finance and other industries, including J.D. Edwards, GE, Alcan, Boeing, Lockheed, NASA TRW, DOD and US Government customers.
- Training Courses
- Custom components
- Proof of concept and application prototypes
- Custom graphical displays
- Application development
- Performance tuning
- Complete Graphic Front End
Call (413)253-7491 or send email to sales@genlogic.com for more information.
Generic Logic provides a variety of training courses tailored to your development needs and development environment, such as C, C++, Java, ActiveX, Unix and Windows. In a matter of days, trainees will gain the skills needed to use the Toolkit, facilitating rapid and cost-effective application development.
The training course can be customized to suit your level of acquaintance with GLG, the development environment, and may be tailored to cover specific areas of interest related to your application.
On-Site Training
Training classes may be conducted at Generic Logic's training facility or on-site at your location. The latter option reduces the cost of training a group of several students.Enrollment
For more information on enrollment, call (413)253-7491 or send email to support@genlogic.com.
Generic Logic's technical support team is dedicated to providing comprehensive personable service with a quick turn-around. We are proud to provide one of the best support services in the industry, having won numerous praises from our customers.
Support includes help with GLG features, product usage, problem resolution and bug fixes, and ranges from email to priority support levels. Priority support provides extended phone support, one business day response time and priority problem resolution.
Upgrade maintenance is provided as a separate service and includes automatic product upgrades.
For more information, call (413)253-7491 or send email to support@genlogic.com.